The worldwide excitement and interest in bitcoin and other cryptocurrencies have caused a problem many companies only dream of, too many customers. With so many people wanting to open crypto-trading accounts many exchanges have simply had too many applications causing some exchanges to close the doors for new customers completely.
One of the exchanges that felt the wave of new people is Bitstamp. Some people complained that they waited for more than 2 months for their verification to be approved. However, Bitstamp announced in January that they will be adding more than 100 new staff members to speed up the support process
Today Bitstamp announced that they once again are going to shorten the delays customers on their exchange are experiencing. This time they are partnering with verification firm, Onfido.