Customer support- and relation has to be better in the crypto world
One of the biggest hassles of dealing in the cryptocurrency space at the moment is the very limited access to customer support exchanges offer. There have been countless stories of users being unsatisfied with the way current exchanges handles issues. There have even been reports of individuals being locked out of their funds or having their deposits delayed by many weeks if not months which has caused them to lose out on major opportunities simply because the customer support was way too slow. The reason why having exceptional customer support in an environment like crypto exchanges is that it deals with peoples’ funds. If a social media has bad support, it’s annoying but doesn’t really have any consequences for users compared to exchanges where potential money or even actual money can be lost if help is not received. Someone who has identified this issue and wants to do something about it is Airexe. They are a fresh crypto startup who is creating a cryptocurrency exchange which deals in fiat currency to cryptocurrency. They started their project with the vision of filling what is currently missing in the cryptocurrency industry, and one of those things is a reliable exchange with good, 24/7 customer support so its users can feel safe when using their service.
Security, Convenience, and Accessibility
These are some of the values Airexe wants to bring to its exchange. It’s no secret that the cryptocurrency market is vast, but there are still a ton of people out there who still aren’t involved, but are interested in cryptocurrencies. One of the things that might hold them back, is that it the most simple or intuitive technology to get into, especially because it still is at an early phase. Because of this, Airexe is enabling their users to either use the simple interface which is aimed for the masses or use the advanced interface which offers a bunch of tools more experienced traders might want to utilize. Another very important aspect of any exchange is its security. Almost everyone in the crypto community has heard of what happened with MT Gox back in the days, and even with Coincheck earlier this year. This is exactly why security is one of Airexe’s highest priorities. The Airexe exchange will also feature its own ERC20 token, the AIRX token. Users will be able to use this token for a range of benefits such as fee-paying and discounts.
To fund their project, Airexe is raising funds through an initial coin offering (ICO), selling their ERC20 token AIRX. The AIRX token can be used on the Airexe exchange and will also be tradeable on the exchange from day one.
The token sale started the 19h of March
The token sale ends the 30th of April
100 AIRX = 1 ETH (Bonuses apply to different amounts contributed, see picture)
- Hard cap is 32,000,000 USD
- Project goal is 16,000,000 USD
- Soft cap is 950,000 USD
If you find this project interesting and wish to learn more about it or their token sale, you can visit the following links below and read their whitepaper. To keep yourself up to date on the project, you can follow their social media accounts also linked below.
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